Notice of restarting our multi-language reservation system

Notice of restarting our multi-language reservation system.

Thank you for your continued support of WHG Hotels.

Following the suspension of our multi-lingual reservation system on June 26 (Tuesday) earlier this year, we are happy to announce that the service can once again be used for reservations as of November 20 (Tuesday).
We apologize for any inconvenience while this service was unavailable.

For your convenience, we have prepared breakfast accommodation plans for customers who use our hotel by January 31, 2019, so please use it by all means.
Thank you again for your continued support of WHG Hotels. We hope to see you soon.

Back to top



Now reservation is suspended due to system error.
We apologize for the inconvenience.

We sincerely apologize for the inconvenience.
We ask for your patience until we restore the service.
For reservations, please contact us directly with the URL below.


Confirmation of contents of inquiries is done at 10: 00-17: 30 (Japan time) excluding weekends and holidays.
For inquiries received outside the above time, we will accept reception after the next business day. Please acknowledge it beforehand.

If there is an urgent inquiry, please contact the hotel individually Please contact us from the inquiry form.



Back to top



Matters Related to Personal Data Breach due to Unauthorized Access to Multilingual Online Booking System Server
For details, please check from the following URL.


Back to top

신주쿠 워싱턴 호텔【신관】 전 실 리뉴얼 및 전 실 금연화 안내

2019년 4월부터 신주쿠 워싱턴 호텔【신관】가 전 실 리뉴얼 오픈하였습니다.

【전실 금연화】
전 객실의 벽지와 융단을 교체하고 전 실 금연화를 실현하였습니다.
※흡연소는 1층 야외에 있으며, 7:00~22:00까지 이용하실 수 있습니다.
※본관에는 흡연실이 갖춰져 있습니다.

【배스 룸 전 실 개장】
흰색을 기조로 한 청결한 느낌의 배스 룸으로 개장하였습니다. 디럭스 트윈 룸은 3점 독립형 배스 룸으로 개장하였습니다.

【룸키 연동형 엘리베이터 도입으로 보안 강화】
객실 층으로 올라가는 룸키 연동형 엘리베이터를 도입하여, 센서에 룸키를 갖다 대면 숙박 중인 손님 이외에는 객실 층으로의 출입이 방지됩니다.

새로워진 방에서 여러분이 오시기를 진심으로 기다리고 있겠습니다.

Back to top

Notice regarding our new concierge service.

We will open our concierge service from 1st of September.
Our professional of guide will assist your stay for an attractive land tour, reservation for restaurants, and shopping information etc at 3rd floor in Main building.
We are all looking forward to helping for your wonderful hotel life.
Please feel free to come by concierge desk.

【Business hours】

Back to top

Book now